FAQ'S

Is there daily housekeeping? Daily housekeeping is not provided in order to keep costs down. If you see that you will need items throughout your stay such as clean towels or sheets, just ask us! 

How much of a deposit is required to make a reservation? We require a 25% deposit at the time of booking. Your final balance payment will be automatically charged to your credit card 15 days prior to check in. If you book within 15 days of your travel date, you will still be required to make a deposit of 25%. When we get notice of your booking, we will charge the remainder of the balance to your card. 

What is your Cancellation Policy? We have a 15-day cancellation policy. If you cancel your stay more than 15 days prior to check in there is a there is a 10% cancellation fee. Since we automatically process balance payments 15 days prior to check in, there will be no refund of the grand total if you cancel within 15 days of arrival. 

Is smoking allowed? We are a non-smoking property.

Do you accommodate pets? We do not accommodate pets. 

What time is check-in? Check in time is between 3 p.m. and 5 p.m. Sometimes the rooms are ready earlier than that so give us a call if you are on the island and we may be able to get you in your suite. If your room is not available yet, we still would like for you to come enjoy the pool! If you see that you will be late, just let us know and we will make arrangements. 

What time is check-out? Check-out time is at 11:00 a.m.